Privacy Policy (English version)

Last updated: 08 December, 2024

This Privacy Policy describes how we collect, use, and protect your personal information when you use our service. By using the service, you agree to the terms of this Privacy Policy and consent to the collection and use of data in accordance with it.

Interpretation and Definitions

Account: A unique account created for you to access our service.

Company: David Alan John Egan, Avda. Miramar, 13 7-2, 29640 Fuengirola, Málaga, SPAIN. The data controller responsible for your personal data.

Personal Data: Any information that can identify you as an individual, such as your name, email address, phone number, and payment details.

Service: The AlanSpeak Travel website, accessible at https://alanspeak.com.

Service Provider: An external entity that processes personal data on behalf of the Company.

Usage Data: Data automatically collected when you use the service, such as your IP address, browser type, and pages visited.

Types of Data Collected

Personal Data While using our service, we may ask you to provide certain personally identifiable information, including:

  • Name
  • Email address
  • Phone number
  • Address (city, province, postal code)
  • Payment details

Usage Data We also collect automatically generated data, such as:

  • Your device’s IP address
  • Browser type and version
  • Pages visited on our service
  • Time spent on each page
  • Unique device identifiers

How We Collect Your Data

We collect personal data through forms on our website, by email, or through social media platforms such as WhatsApp, Facebook, and Instagram.

Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

  • Contractual necessity: To fulfil our services, including bookings and reservations.
  • Legal obligations: To comply with tax and legal requirements (e.g. providing data to authorities for accommodation or vehicle rental registration).
  • Consent: For marketing communications, if you choose to receive them.

Use of Your Personal Data

We may use your personal data for the following purposes:

  • To provide and maintain our service, including monitoring and improving the service.
  • To manage your account: To create and manage your registration in our service.
  • To fulfil contracts: For bookings, reservations, and other requested services.
  • To contact you: For communication regarding updates, promotional offers, and important notices related to your bookings or services.
  • To analyse service usage: To improve our service, products, and marketing efforts.

Sharing Your Personal Data

We may share your personal data with third parties for the following purposes:

  • Service Providers: Hotels, airlines, travel agencies, and golf courses for booking purposes.
  • Accountants: For tax and accounting purposes.
  • Authorities: To comply with regulations, including accommodation registration with Spanish authorities.
  • With your consent: For other specific purposes, such as sharing data for marketing purposes.

Retention of Your Personal Data

We will retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy. Specifically:

  • For tax purposes, we retain your data for the current year and five additional years, as required by Spanish tax laws.
  • We may also retain Usage Data for internal analysis, but this data is generally kept for a shorter period, unless necessary for security or legal purposes.

Your Data Protection Rights

Under data protection laws, you have the following rights regarding your personal data:

  • Right of access: You may request information about the personal data we hold about you.
  • Right of rectification: You may request the correction of any inaccurate or incomplete personal data.
  • Right of erasure: You may request the deletion of your personal data, subject to certain legal exceptions.
  • Right of objection: You may object to the processing of your data, particularly for marketing purposes.

To exercise any of these rights, please contact us at info@alanspeak.com.

Data Transfers

Your personal data may be transferred and stored on servers located outside of your country of residence. We ensure that appropriate safeguards are in place to protect your data.

Security of Your Personal Data

We implement commercially reasonable security measures to protect your personal data. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from anyone under 13 years old. If we discover that we have collected such data without verifying parental consent, we will take steps to delete it.

Links to Other Websites

Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices of third-party websites. We recommend that you review the privacy policies of those sites before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated “Last updated” date. We will notify you of important changes via email or a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@alanspeak.com
  • By mail: Avda. Miramar, 13 7-2, 29640 Fuengirola, Málaga, SPAIN